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Riders will be bused via MetroLink Station Shuttles between the three platforms this weekend. Customers traveling through this area are encouraged to plan for an additional 20 minutes during their weekend commute.
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The Belleville, Fairview Heights, Shiloh and Swansea police departments will allow off-duty officers to patrol up to 30 hours per week.
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The 16,000-square-foot facility houses a new St. Clair County 911 dispatch unit, office space for the county sheriff's department and backup equipment for the light rail system's control center.
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Disability rights advocates don’t want Metro Transit to cut back on Call-A-Ride reservations — and suggest that it do a better job providing services federally mandated by the Americans with Disabilities Act.
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The families of shooting victims criticized MetroLink security in 2019 and again in 2023 because no police were patrolling the Metro East stations at the time the crimes occurred.
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The STL Metropolitan Alliance for Reliable Transit report card gave near-failing scores in customer service and engagement with people with disabilities, and failed Metro for not being ADA compliant.
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Over 140 ads will be removed from the outside of Metro buses and trains. Company leaders say despite profitable advertisements, they will move to show inside the vehicles exclusively.
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Riders have said Metro Transit's paratransit service is outdated and doesn’t meet their needs.
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MetroBus continues to operate at reduced capacity, hampering the needs of St. Louis bus riders eager to get to work, school and appointments. Bi-State Development CEO Taulby Roach says recent hiring events and a new worker contract give him hope that bus and MetroLink services can be restored.
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The new three-year deal includes 3% raises in each of the next two years, higher pay for later or busier bus routes and a $7,000 ratification bonus. Some or all of that bonus can be directed to a 401(k) retirement plan set up by Metro.